Reference

Your Agreement with matic4d Starts Here

These Terms & Conditions form the binding agreement between you and matic4d the moment you open an account on matic4d.

Account Eligibility — depends on local lawDeposits: DANA, OVO, GoPay, QRISWithdrawal Verification RequiredIndonesian Players CoveredUpdated Terms Notified by Email
matic4d Your Agreement with matic4d Starts Here
CONTACT OUR TEAM

Reach Us About Any Terms Question

If any clause in this agreement is unclear, or if you believe a Terms & Conditions rule has been applied incorrectly to your account, our support team is here to help.

Live Chat Available around the clock directly inside your matic4d account dashboard. Start a conversation from the help icon; average wait time is under three minutes for terms-related account queries.
Email Support Send your Terms & Conditions dispute or clarification request to our support address. We aim to respond within 24 hours, with full reference to the clause number you have raised in your message.
Help Centre The matic4d Help Centre at matic4d.xyz/help contains a dedicated Terms & Conditions section updated each time the policy changes, so you always have the current version at your fingertips.
ACCOUNT STANDARDS

How matic4d Handles Your Data and Account

We hold ourselves to a clear set of operational standards that run through every line of these Terms & Conditions.

Data Retention

We retain your account data, transaction logs and communication history for a minimum of five years from your last active session, in line with applicable Indonesian financial record-keeping requirements under these Terms.

Cookie Policy

matic4d.xyz uses session and persistent cookies to maintain your login state and remember your preferred payment method — DANA, OVO, GoPay or QRIS. You may manage cookie preferences in your browser settings at any time.

Account Security

Your account is protected by two-factor authentication, which you activate from the Security tab in your profile. Under these Terms, you are responsible for all activity carried out under your credentials.

Clause Change Requests

If you believe a specific clause is ambiguous or inapplicable to your situation, submit a written request via email. Our compliance team reviews every formal clause-dispute submission within five business days.

Withdrawal Verification

All withdrawals are verified against the identity documents you submitted at registration. This step protects your funds and is mandatory under the fraud-prevention clause of these Terms & Conditions.

Terms Version Control

Every published version of our Terms & Conditions carries a version number and effective date, visible at the bottom of matic4d.xyz/terms-conditions/ so you can confirm you are reading the current binding text.

Common Questions About Our Terms & Conditions

Below are the questions we receive most often about the matic4d Terms & Conditions. Each answer references the relevant part of the agreement so you can find the full clause quickly in the published document.

The Terms & Conditions apply from the moment you complete registration on matic4d.xyz. Every action you take — depositing via DANA, opening a Speed Blackjack table, or submitting a withdrawal — falls within scope from that point onward.

We send an email to the address on your account at least seven days before any change takes effect. The updated version is also published at matic4d.xyz/terms-conditions/ with a new version number and effective date clearly shown at the bottom.

Yes, clause 4 of the Terms & Conditions covers all payment activity, including deposits and withdrawals through DANA, OVO, GoPay and QRIS. Note that each payment provider also has its own terms that apply alongside ours.

Where any clause in our Terms & Conditions conflicts with applicable Indonesian regulation, the stricter provision applies. Access to specific game categories and features depends on local law, and we comply with applicable Indonesian requirements at all times.

You can submit a written clause-dispute request via email to our support team. Our compliance team aims to review every formal submission within five business days and will respond with a clause-specific explanation and, if warranted, a correction.

Under the data retention clause, we hold your account data, transaction logs and communication records for a minimum of five years from your last active session, consistent with Indonesian financial record-keeping standards referenced in the Terms.

You are responsible for all activity conducted under your login credentials. The Terms require you to enable two-factor authentication, found in the Security tab of your profile, and to notify us immediately via live chat if you suspect unauthorised access.